Privacy Policy

When you submit a service request, we collect the information you provide: name, phone number, optional email address, selected service, optional message, and the page where the request began.

The website and its hosting infrastructure may also process limited technical information, such as an IP address, browser details, and request timestamps, to deliver the site, prevent abuse, and diagnose errors.

We use submitted information to review and respond to a towing or roadside-service request, communicate about the request, maintain an internal lead record, send a lead notification, prevent spam, and protect the website.

We do not use the form to enroll visitors in marketing messages. If the site’s practices change, this policy should be updated before the new use begins.

Form submissions are sent through a server-side Next.js route. Lead details are forwarded to Google Apps Script for storage in Google Sheets and to Resend for email notification. Hosting and infrastructure providers may process technical data needed to operate and secure the website.

These providers process information under their own terms and privacy practices. Information may also be disclosed when required by law or when reasonably necessary to protect people, property, or the website.

No advertising or marketing-analytics integration is configured in this website project as of the effective date below. Essential hosting or security technologies may still be used to operate the site. This section must be updated if analytics, advertising, call tracking, or additional cookies are added.

Lead records and notification emails are retained only as long as reasonably needed to respond to requests, maintain business records, address disputes, and meet applicable obligations. Access to the Google Sheet, email account, and deployment settings should be limited to authorized users.

Reasonable safeguards are used, but no internet transmission or storage system can be guaranteed completely secure. Do not submit sensitive financial, medical, or account-password information through the service-request form.

You may ask about, correct, or request deletion of information submitted through this website by using the contact form or calling the number shown on the site. Applicable rights and response requirements may vary by location and law.

This website is intended for people seeking vehicle services and is not directed to children. We do not knowingly request personal information from children through the service-request form.

This policy may be updated when website practices, service providers, or legal requirements change. The effective date on this page will be revised when an update is published.